Shipping policy
Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.
🇦🇺 Shipping Within Australia
We currently offer shipping only within Australia.
We do not offer international shipping at this time. Orders placed with delivery addresses outside Australia cannot be fulfilled.
Processing Time
Orders are typically processed and prepared for dispatch within 2–3 business days after payment has been successfully confirmed.
Please note that orders placed on weekends or public holidays will begin processing on the next business day.
Shipping & Transit Time
Once your order has been dispatched, delivery generally takes approximately 3–5 business days, depending on your location and the courier service.
Total Delivery Time
The estimated total delivery timeframe is:
- Processing: 2–3 business days
- Transit: 3–5 business days
- Total estimated delivery: 5–8 business days
Delivery times may occasionally vary due to courier delays, public holidays, severe weather, or circumstances outside our control.
Order Tracking
Once your order has been dispatched, you will receive shipping information and tracking details when available. You can use the tracking information to follow the progress of your delivery.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier operations, incorrect or incomplete delivery information, peak shopping periods, or other circumstances beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we will be happy to assist you.
Incorrect Shipping Information
Please make sure your shipping address and contact details are correct before completing your purchase. We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided at checkout.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We are happy to help with any shipping-related concerns.